A new pilot scheme will help us support more people who have lost a loved one
In January 2015 Marie Curie embarked on a new pilot service in Wales – a Bereavement Support Service delivered in partnership with Cruse Bereavement Care.
The pilot service is free and available to family and friends of loved ones who have received care and support from the Marie Curie Nursing Service or the Marie Curie Helper Service in Wales.
Until now, Marie Curie has only been able to offer bereavement support to the family and loved ones of people who have been cared for at one of our nine hospices. However, this 12-month pilot partnership means we can extend this support to adults, children and young people that have lost someone close to them who Marie Curie cared for within the community.
Cruse Bereavement Care provides a tailored bereavement service based on the support that is needed. Trained bereavement volunteers provide support via the telephone, email, face-to-face contact or through a support group, depending on the needs of the individual.
Among the first people in Wales to take advantage of the new Bereavement Support Service was Andrea Morgan, from Port Talbot. Andrea was a full-time carer for her mother, Doreen Turner, who lived with Alzheimer’s disease for a number of years. Marie Curie Healthcare Assistants helped care for Doreen in the final weeks before her death in January 2015.
Despite support from her family and friends, Andrea struggled to cope with the death of her mother. But thanks to telephone support through the Bereavement Support Service, she is now back on her feet again.
Andrea talks about the difference the service made to her in the video above while Maxine Norrish, Project Manager at Cruse Bereavement Care Cymru, explains more about the service and what it hopes to achieve.