Support for ethnic minorities

Our ethnic minority community project is helping us to provide services that are more sensitive to people’s different cultural and religious needs.

At our hospice, we offer:

  • spiritual support from representatives of different faiths – an imam, rabbi or a vicar
  • a quiet room which patients and families from any faith can use as a prayer room with washing facilities close by
  • a range of foods to meet specific cultural or religious dietary requirements
  • the use of interpreters, if required
  • iPads and CD players for patients to use to help them feel more at home, and less isolated. This also gives them a way to listen to prayers, read books or perhaps make contact with friends and relatives
  • specialist nurses who can visit people at home to provide advice and support

In 2013, we launched a three-year project funded by the Big Lottery Fund to enable us to offer support to more people from minority ethnic communities who are living with a terminal illness.

Our project aimed to help us to:

  • understand the care needs of minority ethnic communities by improving our links with their community groups, leaders and organisations
  • support more people living with a terminal illness and their families from minority ethnic communities by improving awareness of our services among these different groups and by addressing any barriers preventing them from accessing our services
  • improve what we offer at our hospice and in the community so that our services are more culturally-sensitive and inclusive
  • share learning and good practice on supporting people from minority ethnic communities, particularly around the issues of death and dying

What we have learned 

In August 2014, we published our report, Improving access to palliative care services for people from Black, Asian and minority ethnic backgrounds in South East Cardiff, which outlines the main barriers to accessing hospice care from the perspectives of people from Black, Asian and minority ethnic backgrounds living in Cardiff.

The report includes their suggestions on ways to address these barriers, as well as key learnings for Marie Curie and other healthcare providers. It also highlights improvements made and planned at the Marie Curie Hospice, Cardiff and the Vale as a direct result of their recommendations.

The launch of the report was covered by national and local media, including the BBC   and the Western Mail   (PDF 510KB).

How to contact us

Please contact our community nursing team at cardiff.hospice@mariecurie.org.uk or by phone on 029 2042 6000. You are welcome to drop by our hospice for a chat or a tour around the hospice. You can also speak to your GP or district nurse so that they can make a referral for you.

Care, support and advice for you and your family - downloadable foreign language documents

 

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