Need support?

Living with a terminal illness and looking for support? Our Support Line team are here to help. 

 Reopens Monday at 8AM

by phone

 0800 090 2309 Calls are free from landlines and mobile phones. Find out more about our Support Line.

Getting help from a benefits adviser

You may be able to get free help from a benefits adviser. Benefits advisers can help you figure out what you’re entitled to, fill out claim forms and assist you if you’re claim has been refused. 

Why get independent advice?

It’s a good idea to seek advice when you:

  • are trying to find out what benefits you’re entitled to claim
  • are claiming a benefit for the first time
  • want to challenge a benefit decision you disagree with

How to get independent advice

Disability Rights UK   has a factsheet that lists several ways to find a local independent advice centre.

If you have a specific health condition or disability there may be a charity with a dedicated benefits advice service. Disability Rights UK’s   members list is a useful place to find out if there’s one that can help.

There are websites where you can get free information, like Citizens Advice  . When looking for benefits information, beware of information that’s out of date and be careful before paying for any information services.

How to find out what you’re entitled to claim

Benefit calculators are a quick and easy way to figure out what you’re entitled to. You may want to try:

Useful links

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