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by phone

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Bereavement support

On this page:

Coping with grief and loss

Bereavement Advice Centre 

Offers a free helpline for people who are bereaved and for professionals. It also has information on its website about practical matters and coping with grief.
0800 634 9494
bereavementadvice.org

Bereavement Register

By registering with this free service, the names and addresses of the person who has died are removed from mailing lists, stopping most advertising mail within six weeks.
020 7089 6403
0800 082 1230 (automated registration service)
thebereavement register.org.uk  

Bereavement Service – Northern Ireland

To report the death of someone receiving social security benefits, contact The Bereavement Service.
0800 085 2463
nidirect.gov.uk

Bereavement Trust

Translated bereavement helplines in Gujarati, Urdu, Mandarin and Cantonese.
0800 435 455
bereavement-trust.org.uk

The Big White Wall

Free online peer support network that encourages you to be open about what’s on your mind, to learn more about yourself and to work through what’s troubling you.
bigwhitewall.com

British Association for Counselling and Psychotherapy (BACP)

Largest professional body representing counselling and psychotherapy in the UK. Learn what to expect from attending therapy sessions and find a private (paid for) counsellor online.
01455 883 300
bacp@bacp.co.uk 
bacp.co.uk

Counselling & Psychotherapy in Scotland (COSCA)

The website has a directory of accredited counsellors and psychotherapists in Scotland.
finder.cosca.org.uk  

Compassionate Friends

A charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of others who have suffered the death of a child or children.
0345 123 2304
0288 77 88 016
tcf.org.uk

Cruse Bereavement Care

Provides bereavement support, either face-to-face or over the phone, from trained volunteers around the UK.
08444 779400
helpline@cruse.org.uk
crusebereavementcare.org.uk

Cruse Bereavement Care Scotland

Provides bereavement support, either face-to-face or over the phone, from trained volunteers in Scotland.
0845 600 2227*
info@crusescotland.org.uk
crusescotland.org.uk

Dying Matters

Find information to help you support those who’ve been bereaved. Includes a helpful leaflet called Being there.
dyingmatters.org

Friends of the Elderly

Offers a telephone or face-to-face befriending service for people who are socially isolated or not very mobile.
020 7730 8263
fote.org.uk  

healthtalk.org

Find information on a range of illnesses and other health-related issues from seeing and hearing people’s real life experiences. Includes several videos of bereaved people talking about how they coped with grief.
healthtalk.org  

It's good to talk

A website where you can find a therapist near you. It’s part of the British Association of Counselling and Psychotherapy.
01455 883 300
itsgoodtotalk.org.uk/therapists

Lifeline (Northern Ireland)

Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.
0808 808 8000
lifelinehelpline.info

Macmillan Cancer Support 

Support for everyone affected by cancer, including bereaved family, friends and carers. 
0808 808 00 00
macmillan.org.uk  

Meet Up  

A free website where you can find local groups of people with similar interests for conversation and support.
meetup.com  

Mencap

Support for people with learning disabilities and their families, including bereavement support.
0808 808 1111
mencap.org.uk

NHS Choices

Information for bereaved family and friends, and a local bereavement support search facility.
nhs.uk/livewell/bereavement

Samaritans

Provides confidential non-judgemental emotional support 24 hours a day, for people who are experiencing feelings of distress and/or despair. Available by telephone, email or letter.
116 123
jo@samaritans.org
samaritans.org

Scope

Scope’s qualified staff support disabled children and adults to explore their interests, become more independent and get involved in community life.
0808 800 3333
scope.org.uk

SupportLine

Confidential and free emotional support for children, young adults and adults by telephone, email and post. Local call charges apply.
01708 765 200
supportline.org.uk

WAY (Widowed & Young) Foundation

WAY is a national charity in the UK for men and women aged 50 or under when their partner died. It’s a peer-to-peer support group run by a network of volunteers who have been bereaved at a young age. It runs activities and support groups for people coping with grief.
widowedandyoung.org.uk

Support for children and teenagers

Child Bereavement UK

Supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.
0800 02 888 40
childbereavementuk.org  

Childhood Bereavement Network

Aims to improve the quality and range of bereavement support for children, young people, their families and other caregivers. Offers information about support services.
020 7843 6309
childhoodbereavementnetwork.org.uk  

Grief Encounter

Supports bereaved children and teenagers through its website.
020 8371 8455
griefencounter.org.uk

Hope Again

A website designed for young people by young people who have been bereaved (part of Cruse Bereavement Care).
0808 808 1677
hopeagain.org.uk

Winston’s Wish

A child bereavement charity which offers specialist practical support and guidance to bereaved children, their families and professionals.
08088 020 021
winstonswish.org.uk

Funeral planning

AB Welfare and Wildlife Trust

A national charity offering free advice about the law around dying, collecting and transporting bodies, burial and cremation, green funerals, burials in private land and nature reserves. It also offers practical help with deaths within a 25 mile radius of Harrogate and can arrange burials in nature reserves near Harrogate.
01423 530 900

Association of Green Funeral Directors

It can help you find a funeral director in your area with ecofriendly funeral options.
0330 221 1018
greenfd.org.uk

National Association of Funeral Directors

Find a registered funeral director near you or get some advice about organising a funeral.
0121 711 1343
nafd.org.uk

National Society of Allied and Independent Funeral Directors

Find an independent funeral director in the UK
0845 230 6777*
saif.org.uk

Natural Death Centre

If you’re looking for help, support, advice or guidance planning a funeral, either for yourself or for someone close to you, the Natural Death Centre can help. The website includes a list of green burial sites and advice on woodland burials. Advice on religious or secular services is also featured.
01962 712 690
naturaldeath.org.uk

British Humanist Association

The British Humanist Association can help if you want a non-religious funeral ceremony. The website also helps you find a celebrant in your area.
020 7324 3060
humanism.org.uk

The Buddhist Society

The Buddhist Society may be able to advise or suggest local contacts who can help organise Buddhist funeral services.
020 7834 5858
thebuddhistsociety.org

Christian Churches

You will find churches of all major Christian denominations in your local Yellow Pages directory or online at yell.com

Humani (Northern Ireland)

The Humanist Association of Northern Ireland. It can provide a celebrant for a non-religious funeral.
humanistni.org

Humanist Society Scotland

Find a humanist funeral celebrant in your area or contact the society for more information.
0870 874 9002
humanism-scotland.org.uk

Institute of Civil Funerals (IoCF)

The IoCF can explain what is involved in arranging a civil funeral, how to find a celebrant, the history of this form of ceremony and how funeral professionals can work with IoCF members.
01480 861411
iocf.org.uk

The Muslim Council of Britain

Contact the council for advice on Muslim funeral ceremonies and customs.
0845 26 26 786*
mcb.org.uk

One Spirit Interfaith Foundation

A national organisation that can provide representatives to help plan tailor-made ceremonies, with or without a spiritual element.
0333 332 1996
interfaithfoundation.org

United Synagogue Burial Society

Offers information about planning a Jewish funeral ceremony. Its services are for members only.
020 8343 6283
theus.org.uk/burial

Practical support

Bereavement Register

By registering with this free service, thenames andaddresses of the person who has died are removed from mailing lists, stopping most advertising mail within six weeks.
020 7089 6403 0800 082 1230 (automated registration service)
thebereavementregister.org.uk

British Gas Energy Trust 

A charity that helps people in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts. The grants can also be used to cover funeral expenses.
01733 421060
britishgasenergytrust.org.uk

Child Funeral Charity

Financial support for families struggling to meet the cost of a child’s funeral. Applications need to be made before the funeral arrangements are finalised.
01480 276088
childfuneralcharity.org.uk

Department for Work and Pensions (DWP) Bereavement Service

Call the helpline to find out if any bereavement benefits are due and to notify the DWP about the death. You won’t have to do this if you’re using the Tell Us Once service.
0345 606 0265 or 0345 606 0275 (Welsh language line)

HM Revenue & Customs (HMRC)

Call for help with tax and probate, or see its online guide What to do about tax and benefits after a death.
0300 200 3300

National Records of Scotland

Find your local register office in Scotland and order copies of the death certificate.
0131 535 1314 (Main switchboard) or 0131 314 4411 (Extract ordering service)
nrscotland.gov.uk/registration

scotland.gov.uk

The Scottish government website. Find information about what to do after a death and local contact details. Also includes local legislation information about new medical certificates.

Social Security Agency (Northern Ireland) Bereavement Service

If you need to report the death of someone getting benefits in Northern Ireland, you can do this by contacting the service’s freephone number.
0800 085 2463
nidirect.gov.uk/the-bereavement-service

Tell Us Once

A free service that lets you report a death to most government organisations in one go. You can do this online or by calling the number above. It’s not available in Northern Ireland.
0800 085 7308 (Department for Work and Pensions)
gov.uk

Turn2us

Turn2us is a free service that helps people in financial need to access benefits, charitable grants and other financial help.
0808 802 2000
turn2us.org.uk

 

 *Calls are free from landlines and mobile phones. Your call may be recorded for quality and training purposes.

 

Funeral planning

AB Welfare and Wildlife Trust

Telephone: 01423 530 900

A national charity offering free advice about the law around dying, collecting and transporting bodies, burial and cremation, green funerals, burials in private land and nature reserves. It also offers practical help with deaths within a 25 mile radius of Harrogate and can arrange burials in nature reserves near Harrogate.


Association of Green Funeral Directors

Website: greenfd.org.uk

Telephone: 01795 830 688

It can help you find a funeral director in your area with ecofriendly funeral options.


National Association of Funeral Directors

Website: nafd.org.uk

Telephone: 0121 711 1343

Find a registered funeral director near you or get some advice about organising a funeral.


National Society of Allied and Independent Funeral Directors

Website: saif.org.uk

Telephone: 0845 230 6777*

Find an independent funeral director in the UK.


Natural Death Centre

Website: naturaldeath.org.uk

Telephone: 01962 712 690

If you’re looking for help, support, advice or guidance planning a funeral, either for yourself or for someone close to you, the Natural Death Centre can help. The website includes a list of green burial sites and advice on woodland burials. Advice on religious or secular services is also featured.


British Humanist Association

Website: humanism.org.uk

Telephone: 020 7324 3060

The British Humanist Association can help if you want a non-religious funeral ceremony. The website also helps you find a celebrant in your area.


The Buddhist Society

Website:thebuddhistsociety.org

Telephone: 020 7834 5858

The Buddhist Society may be able to advise or suggest local contacts who can help organise Buddhist funeral services.


Christian Churches

You will find churches of all major Christian denominations in your local Yellow Pages directory or online at yell.com


Humani (Northern Ireland)

Website: humanistni.org

Telephone: 028 9076 0002

The Humanist Association of Northern Ireland. It can provide a celebrant for a non-religious funeral.


Humanist Society Scotland

Website: humanism-scotland.org.uk

Telephone: 0870 874 9002

Find a humanist funeral celebrant in your area or contact the society for more information.


Institute of Civil Funerals (IoCF)

Website: iocf.org.uk

Telephone: 01480 861411

The IoCF can explain what is involved in arranging a civil funeral, how to find a celebrant, the history of this form of ceremony and how funeral professionals can work with IoCF members.


The Muslim Council of Britain

Telephone: mcb.org.uk

Website: 0845 26 26 786*

Contact the council for advice on Muslim funeral ceremonies and customs.


One Spirit Interfaith Foundation

Website: interfaithfoundation.org

Telephone: 0333 332 1996

A national organisation that can provide representatives to help plan tailor-made ceremonies, with or without a spiritual element.


United Synagogue Burial Society

Website: theus.org.uk/burial

Telephone: 020 8343 6283

Offers information about planning a Jewish funeral ceremony. Its services are for members only.

Practical support

Bereavement Register

Website: thebereavementregister.org.uk

Telephone: 020 7089 6403 0800 082 1230 (automated registration service)

By registering with this free service, thenames andaddresses of the person who has died are removed from mailing lists, stopping most advertising mail within six weeks.


British Gas Energy Trust 

Website: britishgasenergytrust.org.uk

Telephone: 01733 421060

A charity that helps people in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts. The grants can also be used to cover funeral expenses.


Child Funeral Charity

Website: childfuneralcharity.org.uk

Telephone: 01480 276088

Financial support for families struggling to meet the cost of a child’s funeral. Applications need to be made before the funeral arrangements are finalised.


Department for Work and Pensions (DWP) Bereavement Service

Telephone: 0345 606 0265 or 0345 606 0275 (Welsh language line)

Call the helpline to find out if any bereavement benefits are due and to notify the DWP about the death. You won’t have to do this if you’re using the Tell Us Once service.


HM Revenue & Customs (HMRC)

Telephone: 0300 200 3300

Call for help with tax and probate, or see its online guide What to do about tax and benefits after a death.


National Records of Scotland

Website: nrscotland.gov.uk/registration

Telephone: 0131 535 1314 (Main switchboard) or 0131 314 4411 (Extract ordering service)

 Find your local register office in Scotland and order copies of the death certificate.


scotland.gov.uk

The Scottish government website. Find information about what to do after a death and local contact details. Also includes local legislation information about new medical certificates.


Social Security Agency (Northern Ireland) Bereavement Service

Website: nidirect.gov.uk/the-bereavement-service

Telephone: 0800 085 2463

If you need to report the death of someone getting benefits in Northern Ireland, you can do this by contacting the service’s freephone number.


Tell Us Once

Website: gov.uk

Telephone: 0800 085 7308 (Department for Work and Pensions)

A free service that lets you report a death to most government organisations in one go. You can do this online or by calling the number above. It’s not available in Northern Ireland.


Turn2us

Website: turn2us.org.uk

Telephone: 0808 802 2000

Turn2us is a free service that helps people in financial need to access benefits, charitable grants and other financial help.

*Calls are free from landlines and mobile phones. Your call may be recorded for quality and training purposes.

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