Need support?

Living with a terminal illness and looking for support? Our Support Line team are here to help. 

 Reopens tomorrow at 10AM

by phone

 0800 090 2309 Calls are free from landlines and mobile phones. Find out more about our Support Line.

Support for carers

Age UK – information for carers

Aims to help people make the most out of life when they’re older. Their website includes information for carers, including rights, respite breaks and Carer’s Allowance.
0800 678 1174

Age Scotland

Local information about care homes, advice and support for older people in Scotland.
0800 124 4222   

Age Cymru (Wales)

Local information about care homes, advice and support for older people in Wales.
08000 223 444

Age Northern Ireland

Local information about care homes, advice and support for older people in Northern Ireland.
0808 808 7575   


Children's charity that can offer support to young carers.
020 8550 8822
Barnardo's Cymru
029 2049 3387
Barnardo's Northern Ireland 
028 9067 2366
Barnardo's Scotland
0131 446 7000

Carers UK

Provides expert advice, information and support for carers in the UK. Includes information for Scotland, Northern Ireland and Wales – find via links on the homepage. 
0808 808 7777

Care for the Family

Aims to promote strong family life and to help those who face family difficulties in the UK.
029 2081 0800

Carers Direct (NHS)

Information about practical help, support and advice for carers available from the NHS and how to get it. Includes step-by-step guidance.
0300 123 1053

Carers – GOV.UK

Government information about your rights as a carer, including Carer’s Allowance.  

Carers Trust

Work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend. Includes information for Scotland, Northern Ireland and Wales – find links on the homepage.
0300 772 9600

Children 1st

A Scottish charity founded to prevent cruelty to children and safeguard young people and families. Services include advice and support for prospective kinship carers. Web chat available.
0800 028 2233

Family Rights Group

A charity that can provide information or advice if you need to take care of someone else’s child.
0808 801 0366

FirstStop Advice

Free service helping older people, their families and carers in England get the help or care they need to live as independently and comfortably as possible.
0800 377 7070

Grandparents Plus

Champions the role of grandparents and the wider family in children’s lives, especially when they take on the caring role in difficult family circumstances. Local services in England and Wales.
0300 123 7015


Social network for informal online mentoring. You can search for mentors on health and wellbeing topics including diet, fitness and anxiety.   

It's good to talk (British Association for Counselling and Psychotherapy)

Find a private therapist or counsellor to talk to across the UK. Counselling rates depend on the therapist.

Kinship Care NI

This Northern Ireland charity for kinship carers has a helpline, and runs a drop-in service and support programme based in Derry.
0800 022 3129

NI Direct – Caring for someone

Advice on carers’ rights, benefits and respite care in Northern Ireland.

Royal Voluntary Service

Provides company and friendly social contact at home through befriending services in England, Scotland and Wales.
0845 608 0122*


Provides relationship support and counselling in England, Wales and Northern Ireland.  Counselling sessions are paid for – costs depend on the counsellor. There’s also a free telephone counselling service.
0300 100 1234  

Relationships Scotland

Relationship counselling in Scotland. Counselling session costs depend on the counsellor, some are offered free.
0845 119 2020*

Shared Care Scotland

Directory of places offering respite breaks for carers in Scotland.
01383 622462  

*Calls are free from landlines and mobile phones. Your call may be recorded for quality and training purposes.

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