Need support?

Living with a terminal illness and looking for support? Our Support Line team are here to help. 

 Reopens tomorrow at 10AM

by phone

 0800 090 2309 Calls are free from landlines and mobile phones. Find out more about our Support Line.

Support with care needs

Admiral Nursing Direct (Dementia UK)

Provides specialist dementia nurses who give practical and emotional support to families affected by dementia in England.
0800 888 6678*

Age UK

Aims to help people make the most out of life when they’re older. Their website includes information for carers, including rights, respite breaks and Carer’s Allowance.
0800 678

Age Scotland

Local information about care homes, advice and support for older people in Scotland.
0800 1244

Age Cymru (Wales)

Local information about care homes, advice and support for older people in Wales.
08000 223 444

Age Northern Ireland

Local information about care homes, advice and support for older people in Northern Ireland.
0808 808 7575

All Ireland Institute of Hospice and Palliative Care

Information about palliative care policy and practice in Northern Ireland and the Republic of Ireland.
+353 (0)1 491 2948


Advice about all aspects of disabled living, including equipment. Its website is designed as a self-help guide with questions to help you find information on types of equipment you may need. It may be able to loan you equipment to try out free of charge for up to two weeks.

Association of Occupational Therapists of Ireland

Professional body for occupational therapists in the Republic of Ireland and Northern Ireland. Search on their website for private (paid-for) occupational therapists.
+353 (01) 874 8136

Befriending Networks

Offers supportive relationships through volunteer befrienders to people who’d otherwise be socially isolated. Its website has a directory of befriending services in the UK.
0131 261 8799

British Red Cross

Provides support at home plus transport and mobility aids to help people in the UK. Search for your nearest support services.
0844 871 11 11

Capability Scotland

Provides support with independent living, care services and residential care to disabled people in Scotland.
0131 337 9876

Care Information Scotland

A phone, webchat and website service providing information about care services for people living in Scotland.0800 011 3200

Care Council for Wales

Search the social work register in Wales.
0300 30 33 444

Care UK

Provides access to local hospitals, treatment centres, care homes, homecare and day care clubs –both private (paid for) and NHS services – in England, Scotland and Wales.
0333 321 0939

Care Information Scotland

Care Information Scotland brings together quality assured care information which is accessible to all carers, those being cared for and carer support services across Scotland. 
0800 011 3200

Centre for Independent Living

Fact sheets to empower people in Northern Ireland to live independently. The organisation can advise you on where to find equipment and help with adaptations.
028 9064 8546

College of Occupational Therapists

Search the online directory to find a private (paid for) occupational therapist in the UK. The organisation can help advise you on equipment, adaptations and general mobility issues. You should also be able to get an occupational therapist through your local health service.
020 7357 6480


Disabled Living Foundation

Charity providing impartial advice, information and training on independent living. It also has a demonstration centre in England where you can try out and borrow equipment.
0300 999 0004

Disability Needs

Specialist equipment shop in Northern Ireland that allows you to try most of the equipment in store. Offers a free home survey to help you decide what equipment to get. You might also be able to get some of this equipment on loan – speak to your local health and social care trust first.
028 90 745 333

FirstStop Advice

Free service helping older people, their families and carers in England get the help or care they need to live as independently and comfortably as possible.
0800 377 7070

Health and Care Professions Council

Check whether a healthcare professional is registered to practice across the UK. This doesn’t apply for social workers.

0300 500 6184

Hospice UK (formerly Help the Hospices)

A UK and international directory of hospice and palliative care, plus other information for people with a terminal illness.
020 7520 8200

Housing Care – Home services directory

Directory of home services for older people in the UK, including home aids and equipment, telecare, respite and adaptations.

Independent Living

Information about mobility aids and living equipment, with links to UK-wide suppliers at the bottom of each article.  

Living Made Easy

Practical advice on daily living equipment from the Disabled Living Foundation.
0300 999 0004  

Mobility Aid Services

Rental, resale, delivery and collection of mobility aids like Scooters, stairlifts, recliner beds and bath equipment in Scotland.
0800 084 2336  

National Council for Palliative Care (NCPC)

Find out about palliative care in your area from a healthcare professional. 
020 7697 1520

Northern Ireland Hospice

Provides specialist care to children, young people and adults with life-limiting illness. 
028 9078 1836   

Northern Ireland Social Care Council

You can use this public register Northern Ireland to check whether a social care worker’s registration is valid and appropriate for their job in or if it’s been granted with any conditions.
028 9536 2600  

NHS – service search

Search for doctors, nurses, care homes and urgent care services near you in England.  

Paying for care

Find out how much you can expect to pay for care in the UK, and for how long, by answering four simple questions. You can also chat online to an adviser or arrange a call.  

Royal Voluntary Service

Provides older people with company and friendly social contact at home. 
0845 608 0122*

St Christopher’s

Provides high quality care to over 2,000 people each year on inpatient wards and in their own homes. Has two hospices in south-east England.
0208 768 4500  

St Joseph's Hospice

Provides specialist doctors, nurses, social workers, other skilled staff and volunteers, to care for anyone with serious and life threatening conditions, at the East London hospice and in their own homes.
020 8525 6000 (or 0300 303 0400 if referring someone)  

Scottish Partnership for Palliative Care

Information about palliative care and palliative care services in Scotland, as well as about the activities and publications of the Scottish Partnership for Palliative Care. 
0131 272 2735

Scottish Social Services Council register

Search a social service worker's record online, using their first name, surname, town of employment or Scottish Social Service Council registration number.
0845 60 30 891* 

Self Management UK

Paid-for courses for patients and carers, to help you manage the day-to-day impact of living with a long-term condition.
03333 445 840

Share and Care

Places live-in home-sharers, or live-out visitors, with homeowners who need some practical help and companionship in England, Scotland and Wales. There is a monthly charge for this paid-for service.
0203 865 3398 or 0208 405 6316


Helps everyone who consider themself to have a mobility problem (through disability, illness or injury) to continue to get around city and town centres in the UK independently.

Silver Line

Confidential, free helpline for older people across the UK, 24/7 365 days year. Callers can receive regular calls individually, or join in regular group calls. 
0800 4 70 80 90

Sue Ryder Care

Provides free care to people affected by life-changing illnesses in the UK and internationally. Most hospices are in England, with one in Aberdeen.
0845 050 1953*

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