If you’re a GP, district nurse or other healthcare professional, learn how to refer your patients to Marie Curie’s end of life care services. On this page you’ll find eligibility requirements, key contact details and more information about the referral process.
What do I need to refer my patient?
When referring a patient to a Marie Curie Hospice or Hospice Care at Home services, you’ll need to have the following details to hand in the first instance:
- your full contact details
- the name of the Clinical Commissioning Group (CCG) covering the area in which the patient lives
- the name of the patient’s GP, along with contact details for the practice
- the patient’s full name and contact details
- the patient’s diagnosis, prognosis and symptoms
- details of past medical history
- any information on family
- information on the patient’s living circumstances.
We’ll ask you to arrange an assessment to understand whether your patient’s needs are urgent, changing, or stable, so that we can determine the right level of support. Our team will advise on any additional information they may need.
Is my patient eligible for Marie Curie services?
Marie Curie’s services support people with an illness they’re likely to die from, and those close to them. This includes Alzheimer’s (or another form of dementia), heart, liver or kidney disease, motor neurone disease, Parkinson’s and advanced cancer.
There may be specific criteria, depending on where your patient resides and which Marie Curie service you'd like to refer them to. When you get in touch, our team will be sure to discuss this with you.
Referring patients to our Hospice Care at Home services
Marie Curie Nurses and Healthcare Assistants can bring the clinical, practical and emotional help a patient needs, to the comfort of their home.
Our Hospice Care at Home service offers overnight care (typically 10pm to 7am) and shorter periods of care during the day, seven days a week. Requests for care can be made up to two weeks in advance, and sometimes up to four weeks in advance.
Our Urgent Hospice Care at Home service provides urgent, expert hospice care at short notice, when and where people need it – day or night, weekday or weekend. This includes patient care and over-the-phone advice for families and carers.
How to refer patients to our Hospice Care at Home services
We’re commissioned to run Hospice Care at Home services across most of the UK. To find out which Marie Curie services are available to patients in your area, or to refer a patient, please get in touch by emailing support@mariecurie.org.uk or reaching out to the local phone number below.
England
- London – 0203 370 2208 (open Monday to Friday, 8am-10pm; Saturday and Sunday, 10am-10pm)
- Midlands and East of England – 0121 752 9305 (open 24 hours a day, seven days a week)
- North East – 0191 500 8956 (open 7 days a week, 8am-10pm)
- North West – 0151 541 7808 (open Monday-Friday, 8am-5pm) unless your patient's in Liverpool, in which case call 0300 100 1002 (open 24 hours a day, seven days a week)
- South East – 0188 377 2232 (open Monday-Friday, 8am-6pm)
- South West – 0188 421 4105 (open Monday-Friday, 8am-6pm)
Scotland
- 0141 473 1785 (open Monday-Friday, 8am-6pm)
Wales
- 0292 267 9740 (open every day, 7am-11pm)
Northern Ireland
- 0289 433 1868 (open every day, 8am to 10pm)
What happens once my referral is accepted?
Once a referral has been accepted, we’ll pass on the details of the Marie Curie Nurse or Healthcare Assistant who will be responsible for your patient’s care. You’ll also be asked to prepare for the visit.
Referring patients to a Marie Curie Hospice
Our hospices provide expert, holistic care to people with any illness they’re likely to die from, and the people close to them. We can provide this to people in three ways: as in-patients, outpatients or with home visits.
How to refer patients to a Marie Curie Hospice
England
Marie Curie Hospice, Bradford
- To make a referral, please use SystmOne
- To find out more about our hospice services, call 01274 337 000 or email bradford.hospice@mariecurie.org.uk
Marie Curie Hospice, Hampstead
Our hospice is currently closed for in-patient care, but we’re still providing outpatient and wellbeing services in the community. We also support families and carers.
- Download our referral form
- Email referrals to mclondon.referrals@nhs.net
- Find out more about our services by calling 020 7853 3400 or emailing hampstead.hospice@mariecurie.org.uk
Marie Curie Hospice, Liverpool
Our hospice is currently closed for in-patient care, but we’re still providing outpatient and wellbeing services. We also support families and carers.
- Call the Liverpool coordination centre on 0300 100 1002 (open 24 hours a day, seven days a week).
Marie Curie Hospice, Newcastle
- To make an urgent referral, call 0191 219 1000
- For non-urgent referrals, download and complete the referral form and email it to mariecuriehospice.newcastle@nhs.net
Marie Curie Hospice, West Midlands
- Call 0121 809 1821
- Email bhamhospice.hobs@nhs.net
- Fill out our referral form
Wales
Marie Curie Hospice, Cardiff and the Vale
- Call 02920 426 000
- Email penarth.hospice@mariecurie.org.uk
- Fill out our referral form
Scotland
Marie Curie Hospice, Edinburgh
- Call 0131 470 2253
- Email edinburgh.hospice@mariecurie.org.uk
Marie Curie Hospice, Glasgow
- Call 0141 557 7400
- Email ci.mariecurie.sccreferrals@nhs.scot
- Fill out our referral form
Northern Ireland
Marie Curie Hospice, Belfast
- Download the referral form
- Email referrals to referralsni@mariecurie.org.uk
- Find out more about our services by calling 028 9433 1868
What happens once my referral is accepted?
When you submit a referral, Marie Curie will assess the request in a timely manner, to ensure your patient receives support as quickly as possible. If your referral has been accepted, we’ll contact you and your patient to let you know the care that’s been arranged and what the next steps will be.
Referring patients to Marie Curie Companion services
Marie Curie Companions are trained volunteers who provide free emotional and practical companionship for people at or approaching the end of life, and those close to them – at home, over the phone, or in hospital.
How to refer your patient to the Companion service
People over the age of 18 who are affected by terminal illness can self-refer to the service, but we also welcome referrals from healthcare professionals.
The referral method will depend on whether your patient would like companionship at home, over the phone, or in hospital.
Companion at home service referral information
To refer your patient to the Companion at home service, get in touch with your local contact by phone or email.
England
Scotland
Wales
Telephone: 02922 679 740
Email: walescompanion@mariecurie.org.uk
Email: walescompanion@mariecurie.org.uk
Northern Ireland
Telephone: 0800 304 7404
Email: NIhelper@mariecurie.org.uk
Email: NIhelper@mariecurie.org.uk
Companion over the phone service referral information
To refer your patient to the Companion over the phone service, you can get in touch with Marie Curie’s Support Line by calling 0800 090 2309 or emailing support@mariecurie.org.uk.
Companion in hospital service referral information
To learn more about the Companion in hospital service in your area and how we may be able to help, get in touch with Marie Curie’s Support Line by calling 0800 090 2309 or emailing support@mariecurie.org.uk.
