Great North Run FAQs

Have a burning question about your upcoming event? These FAQs should cover everything you need to know. If there’s something we haven’t answered please feel free to get in touch ― at or on 0845 052 4184.

What if I become injured or need to cancel my place?

Please contact our supporter relations team at or on 084 5052 4184.

When will I receive my official race day information and race number?

Packs are sent out four weeks prior to the event to both own place and charity place runners. These are sent out by the race organisers. The packs will include on-the-day information, your running number and race chip. Please do read all the enclosed information carefully. If your race pack does not arrive you can email where the team will verify your entry and give you details as to how you can collect a replacement pack on race weekend. 

When does the race start? 

(Please note these are 2017 times, 2018 times will be updated in due course) 

The race starts at around 10.30am in central Newcastle. Please arrive at least an hour early to allow yourself time to find baggage trucks and use the toilet facilities ahead of the race starting. Full details of wave assembly points and start times can be found in your race pack. 

Where do I finish the race?

The finish line is along the sea front in South Shields. 

Will there be toilets and drinks stations?

At the start toilets will be located adjacent to the baggage buses and at the information cabin on the Town Moor.

There will be water and Lucozade stations at various intervals on the course as well as toilets.

What will I receive as part of Team Marie Curie?

As part of the team you’ll receive:

  • access to our Running Zone with training plans, tips and advice
  • regular e-newsletters with fundraising support and advice to help you smash your target
  • on-the-day support from our dedicated events team
  • a Marie Curie running vest
  • on-hand support from our fundraising team
  • hero’s welcome and refreshments waiting for you in the charity village.

Where will Marie Curie be on the day?

We’ll have dedicated cheer points so we can support you as you take on the challenge of this incredible event. We’ll also have a marquee in the charity village which you can come along to after the race. More information about our cheer points and the charity village will be sent to you closer to the event. 

What if I need to update my personal details?

If you need to update your details please inform the event organisers. You can get in contact with them by emailing Please state how it is currently showing and what you would like it changed to. Information on what you'll need to say is available Great North Run  . Please make sure you also let us know of any changes.

What’s the age limit?

Half marathon entrants must be 17 years or older on race day. 

What should I do about travel and accommodation? 

The best place to find information where you will need to be on the day is on the Great North Run   website. 

If I still have more questions, where can I go? 

More FAQs can be found on the Great North Run   website. If you should have any more questions you can email the event organisers at

Print this page